What Information We Collect
In an effort to keep our service as simple and easy as possible we do not create, use or store profiles of our customers. We only record PII and other information that we reasonably require to do business with you. CTCW collects PII when you:
- Register as a CTCW user: your full name, address, shipping address, email address and phone number are stored in our database when you register.
- Order Information: all orders you have placed with CTCW will be stored in our database.
- Please note: NO CREDIT CARD details that you supply during the order process will be stored by CTCW within our database.
- Contact CTCW: CTCW collects PII such as your full name, address, email address and/or telephone number whenever you submit query or suggestion, or request assistance with an order
How We Use Your Information
CTCW uses your PII only for the purpose of responding to and fulfilling your requests for our products and services. Information collected by CTCW may be used to:
- Purchase CTCW products: Information collected when you purchase from CTCW is used to process your order. We may also contact you about your order to confirm the status and/or processing of your order.
- Respond to your questions or suggestions We will use your address, email address and/or telephone number to contact you when you submit a question or suggestion.
Who We Share Your Information With
CTCW does not disclose any information about customers to anyone except in the following circumstances:
- Legal obligations: CTCW may be required by law to disclose information provided by you to CTCW for the purposes of purchasing products from CTCW. CTCW may also disclose information against someone who poses a threat to CTCW's interests (such as customer fraud).
How You Control and Access Your Information
CTCW believes that site visitors and customers should have control over the collection and use of their PII. You have control and access to your information as follows: